After the scheduled maintenance on April 5th, 2022, we found an anomaly where users could not obtain rewards when using several Passes (Golden Pass, Rank Pass, and Story Pass) on several devices. This was solved through emergency maintenance that took place from 16:00 ~ 16:40 (UTC) on April 5th.
We have completed an investigation of all users who did not receive their Pass rewards properly during the period when this issue occurred.
We are planning to give the rewards during the scheduled maintenance on April 12th to the users who did not receive them properly.
We apologize for the errors that occurred in the game.
We will do our best to avoid any inconvenience to Commanders in terms of gameplay and completing Pass missions.
Once again, we sincerely apologize for any inconvenience caused.